Wednesday, September 29, 2010 changes commenting service

Dear commenters,

We're introducing a new article-commenting service today called Disqus. That's pronounced “discuss,” and it offers new ways to watch, follow and share comments — and, according to the provider, promotes greater accountability among contributors to boost the quality of comments. You'll find the new commenting style on all stories created after 10 a.m. today.

Like any change, it will take some getting used to. But the basics remain the same. If you're already registered, your existing login should still work. But you can also use Facebook and Twitter logins to access the comments. You'll have to reintroduce your avatar. For more details, here's a full Q&A we published today.

The old comments were posted through a service called Pluck. For the next week, you'll be able to view those comments. Starting next Thursday, those comments will be retired and no longer on our site.

Problems with the new system, or want to share feedback? Please e-mail the web team (and I'll see those e-mails) at

Let's keep talking!

-- Joan


Anonymous said...

Need to fix the most commented column. It doesn't work. It consistently shows a comment that is 3 weeks old with no comments attached.

Editor's Blog said...

That apparently was a glitch over the weekend -- the correct content appears to be posting now, with comments on the new Disqus service.